Terms And Conditions

Privacy Policy

  • At The Miss, we are committed to protecting the privacy of every individual who visits this website.
  • While our main objective shall always be granting an enjoyable shopping experience to our customers, it is necessary for us to collect certain personal information to make your future shopping experiences easier. Thus, with the help of this Privacy Policy, we protect your right to privacy.
  • The nature of the information collected (if any), is simply to allow us to contact you, should you choose to, or for us to contact you based on the business relation you establish by purchasing or making an order online.
  • Such information is taken with the objective of following up with you with regards to any orders that you might initiate on this website.
  • However, any information stored does NOT include:
  • Account Number
  • Card Number
  • Expiration Date

Or any financial details, other than details related to purchase or interest of products by you, and is purely restricted to order, contact and preferences.

  • We may collect:
  • Your Session
  • Contact Details &
  • Order information.

All such information shall be stored on our server and your browser in the form of session storage or cookies.

  • We will NOT share it with any third party, other than those necessary to make the delivery of the product(s) to you, marketing material to you, and improvement purposes.
  • We may send marketing material in the form of emails or common digital mediums, to your contact information also.
  • We may also study your spending patterns to improve our service offering.
  • The Miss reserves the right to make alterations to this policy in the future without notice.
  • This Privacy Policy applies to this website.
  • By continuing to access this website, you assent to this Privacy Policy.

    Shipping Policy

    • We, at The Miss, know how important it is to receive your purchased products in the finest condition and on time.
    • We use a large network of courier services to ensure that the products reach you as fast as possible. We are just as excited to send The Miss’s footwear to you as you are to receive it.
    • We deliver across India and use reliable courier services for delivery. You will receive your order within 6 to 8 working days from the date of dispatch.
    • Even though we make use of the best logistics partners in India, the delivery of your shipment might get further delayed due to:
    1. National Holidays
    2. Pandemic
    3. Festivals
    • For outlier locations, in case your address is not serviceable by our partners, we would contact you to do our best to find an alternative solution to make The Miss’s footwear reach your doorstep.
    • Free shipping is available on all products, subject to a minimum order value.
    • In unfortunate cases wherein a prepaid order is cancelled or lost in transit from our side, the whole order amount including any delivery charges will be refunded to you.

    COD Orders:

    • Shipping for Prepaid orders across India is free. For COD Orders we charge a fixed amount of INR 99 per order.
    • Our courier partners will connect with you to provide you with the shipping details at the time of delivery. Failing to receive or attend to the calls will result in your order being returned back to our warehouse.
    • In case of any queries, we are happy to help you. Just drop us an email at shop@themisscollection.com